FAQ

Frequently Asked Questions

How long does shipping take?

Orders are generally processed within 1–2 business days, Monday through Friday. Once your order has been dispatched, standard delivery typically takes 5–9 business days, depending on your location.

You’ll receive a shipping confirmation email with tracking information when your order ships.

For more information, please review our Shipping Policy.

Do you offer free shipping?

Yes. We offer FREE standard shipping on U.S. orders of $100 or more.

For orders under $100, applicable shipping charges will be calculated and displayed at checkout before payment is completed.

Shipping rates for international destinations, where available, are also calculated at checkout.

For full details, please review our Shipping Policy.

What is your return policy?

We want you to feel confident with every TuesdayGoods purchase. You have 30 days from the date you receive your order to request an eligible return.

Items must meet the requirements outlined in our return policy. To start a return, please contact our Customer Support team before sending an item back.

For complete eligibility, return, and refund information, please review our Refund Policy.

What if my item arrives damaged, defective, or incorrect?

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible.

Email info@tuesdaygoods.com with your order number and clear photos of the item and packaging when applicable. Our team will review the issue and help determine the appropriate resolution.

Can I track my order?

Yes. Once your order has been dispatched and tracking is available, we’ll send you a shipping confirmation email containing your tracking information.

Please allow up to 48 hours after receiving your shipping confirmation for tracking information to update.

Where are TuesdayGoods products shipped from?

Orders are fulfilled through our trusted fulfillment partners to help provide efficient processing and reliable delivery.

The fulfillment location may vary depending on the product and delivery destination.

Are your products good quality?

At TuesdayGoods, we carefully select products designed to support your everyday lifestyle, from your home environment to your personal wellness routine.

We work with trusted partners and thoughtfully select products based on quality, functionality, and everyday usefulness.

What payment methods do you accept?

We accept a variety of secure payment methods, which may include:

  • Visa

  • Mastercard

  • American Express

  • PayPal

  • Apple Pay

  • Google Pay

Available payment options will be displayed at checkout.

How do I contact customer support?

Our Customer Support team is available:

Monday–Friday
9:00 AM–5:00 PM Central Time

Email us at info@tuesdaygoods.com.

We do our best to respond to customer inquiries within 1–2 business days.

TuesdayGoods — Everyday essentials thoughtfully selected for your home, wellness, and everyday life.

Still have a question? Our team is happy to help.

Contact Us