Refund policy
Returns & Refund Policy
At TuesdayGoods, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
30-Day Return Policy
You have 30 days from the date you receive your order to request a return.
To qualify for a return, your item must:
- Be unused and in its original condition
- Include all original packaging and accessories
- Be accompanied by proof of purchase or your order number
How to Start a Return
To request a return, please contact our Customer Support team:
Email: support@tuesdaygoods.com
Phone: +1 (903) 336-6306
Please include your order number and the reason for your return. Our team will respond within 1–2 business days with return instructions.
Please do not send items back without first contacting us, as unauthorized returns cannot be accepted.
Damaged or Incorrect Items
Please inspect your order as soon as it arrives. If your item is damaged, defective, or you received the wrong product, contact us immediately so we can resolve the issue as quickly as possible.
Non-Returnable Items
The following items are not eligible for return:
- Gift cards
- Final sale or clearance items
- Opened or used personal care products
- Items that have been used, damaged, or altered after delivery
Refunds
Once your returned item has been received and inspected, we will notify you of the outcome.
If your refund is approved, it will be processed to your original payment method within 5–7 business days. Processing times may vary depending on your bank or payment provider.
Need Assistance?
If you have any questions regarding returns or refunds, please contact us.
TuesdayGoods Customer Support
Email: support@tuesdaygoods.com
Phone: +1 (903) 336-6306
Business Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time (CST)