Shipping policy

Shipping Policy

Thank you for shopping with TuesdayGoods. This policy explains how orders are processed, shipped, and delivered. Our Customers are our priority. We are committed to providing an exceptional shopping experience, including clear and straightforward shipping policies. We offer free shipping on all orders within the United States.

Order Processing 

Orders are generally processed within 1–3 business days, excluding weekends and public holidays.

During holidays, promotions, or periods of high order volume, processing may take longer.

Estimated Delivery

Estimated delivery times are displayed at checkout when available. Standard delivery generally takes approximately 7-10 business days after processing.

Delivery estimates are not guarantees and may be affected by carrier delays, severe weather, customs processing, address issues, or other circumstances outside our control.

Below are our estimated Delivery Timelines:

  • Order Cutoff Time: 3pm CDT 
    Orders placed after this time will be processed the next business day, which may add one extra day to the delivery estimate.

  • Order Handling Time: 1–2 business days, Monday–Friday
    Once your order is processed, it will be shipped by one of our trusted carriers.

  • Transit Time: 6–8 business days, Monday–Friday

  • Estimated Delivery Time: 7–10 business days

Please note that delivery times are estimates and may vary due to factors outside our control

Carrier Services

We partner with reliable shipping carriers to deliver orders within the United States, including:

  • USPS

  • UPS

  • FedEx

Shipping Rates

Shipping charges, if applicable, are calculated and displayed at checkout before payment is completed.

Paid Shipping (If Applicable) :For destinations outside our free shipping zones, shipping costs will be calculated and displayed at checkout.

Order Tracking

When tracking is available, you will receive a shipping confirmation email containing your tracking number after your order has been dispatched.

Please allow up to 48 hours for tracking information to update.

Delivery Issues

If you experience any delivery issues, including delays or lost packages, please feel free to contact our customer service team immediately for assistance. We are here to assist you and help ensure your order arrives safely.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address. Please contact us immediately if you notice an address error.

We cannot guarantee that an address can be changed after an order has entered processing.

Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Any changes will be reflected on this page with a revised Last Updated date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

Lost, Delayed, or Marked-Delivered Packages

If your order appears delayed, lost, or marked as delivered but cannot be located, contact us at info@tuesdaygoods.com. We will review the available tracking information and help determine the appropriate next step.

Damaged Packages

If your order arrives damaged, contact us promptly with your order number and clear photos of the product and packaging.

Questions?

Visit our FAQs page or contact our customer support team for assistance.

 

Contact Us

TuesdayGoods Customer Support
Store Email : info@tuesdaygoods.com
Store Phone : +1 (903) 336-6306
Store Address : 917 Thompson Street, Houston Texas 77007, United States

Business Hours
Monday–Friday
9:00 AM–5:00 PM Central Time

We do our best to respond to customer inquiries/email within 1–2 business days.