Shipping policy
Last Updated: August 30, 2026
Thank you for shopping with TuesdayGoods. This Shipping Policy explains how orders are processed, shipped, and delivered.
We are committed to providing a clear and reliable shopping experience. Free standard shipping is available on U.S. orders of $100 or more. Orders under $100 are subject to shipping charges calculated and displayed at checkout.
Order Processing
Orders are generally processed within 1–2 business days, Monday through Friday, excluding weekends and public holidays.
During holidays, promotions, or periods of high order volume, processing may take longer.
Order Cutoff Time: 3:00 PM Central Time (CT)
Orders placed after the cutoff time may begin processing the following business day.
Estimated Delivery
Once your order has been processed and dispatched, standard delivery typically takes approximately 5–9 business days.
Estimated delivery times are provided as a general guideline and are not guaranteed. Delivery may be affected by carrier delays, severe weather, address issues, customs processing, high shipping volumes, or other circumstances outside our control.
You will receive tracking information when available so you can follow the progress of your shipment.
Shipping Rates
U.S. Orders
Free standard shipping is available on orders of $100 or more within the United States.
For orders under $100, applicable shipping charges will be calculated and displayed at checkout before payment is completed.
International Orders
For destinations outside the United States where shipping is available, shipping rates and available delivery options will be calculated and displayed at checkout.
International delivery times may vary depending on the destination, carrier, and customs processing.
Carrier Services
We work with trusted shipping and fulfillment partners. U.S. orders may be delivered by carriers including:
The carrier used for your order may vary depending on your location, product, and fulfillment method.
Order Tracking
When tracking is available, you will receive a shipping confirmation email containing your tracking information after your order has been dispatched.
Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.
Delivery Issues
If you experience a delivery issue, including a significant delay or a potentially lost package, please contact our Customer Support team. We will review the available tracking information and help determine the appropriate next step.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us as soon as possible.
We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.
Lost, Delayed, or Marked-Delivered Packages
If your order appears to be significantly delayed, lost, or marked as delivered but cannot be located, please contact us at info@tuesdaygoods.com.
We will review the available tracking information and work with you to determine the appropriate next step.
Damaged Packages
If your order arrives damaged, please contact us promptly with your order number and clear photos of the damaged product and packaging.
Our team will review the information provided and assist you with the appropriate resolution.
Changes to This Policy
We reserve the right to update this Shipping Policy from time to time to reflect changes to our shipping practices, services, or other operational requirements.
Any changes will be reflected on this page with an updated Last Updated date.
Questions?
For additional information, please visit our Frequently Asked Questions page or contact our Customer Support team.
Contact Us
TuesdayGoods Customer Support
Email: info@tuesdaygoods.com
Phone: +1 (903) 336-6306
Address: 917 Thompson Street, Houston, Texas 77007, United States
Business Hours
Monday–Friday
9:00 AM–5:00 PM Central Time
We do our best to respond to customer inquiries within 1–2 business days.
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